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Customer understanding - free session

Shropshire businesses will be able to learn more about how their customers see them and how to use that information to drive growth at an event next week.

The Marches Growth Hub is hosting the session at University Centre Shrewsbury on July 18 along with Business Doctors, Hunter Bevan Marketing & Design, and social media experts THW Marketing and Social Media.

The three-hour session will start at 8.30am and focus on understanding how customers perceive a business, its products, and its services.

Business Doctors' Ian Follington will talk about understanding your customers and how it can aid business growth, along with the importance of defining and targeting your audience.

The importance of branding and how to connect it to customers will be covered by Neil Bevan of Hunter Bevan, whilst Teresa Heath-Wareing from THW Marketing will highlight why social media is important and how to make the most of your online presence.

Amy Farley, from the Marches Growth Hub Shropshire, said: “This is a fantastic opportunity for small business owners to learn how they can drive their business growth by checking how their customers perceive them.

“They often have a great product or service but are unsure how to sell themselves and this free event will help them do just that.”

Fund to help Shropshire firms trade overseas

Export growth project rolled out across region

6th September 2017

Marches sees 40% boost in overseas investment

More than 800 jobs created in region

17th July 2017

Hub helps thousands of businesses

Figures confirm impact of service

28th October 2016

Small Business Saturday - support your local traders

'Shop local' events planned in Shrewsbury and Telford

30th November 2016

European funding pot open for applications

Share of £16m available to projects in region

8th January 2017

Networking group forms partnership

WCN teaming up with hub to launch clinics

7th March 2017

Green grants available

Scheme eligible for Telford businesses cutting energy costs

20th June 2017

Care operator leads way on information governance

Marches Care heavily involved with NHS toolkit

13th September 2017

LEP announces new board member

Marches LEP welcomes champion for further education

2nd March 2017

Buildings boost for businesses

Grants available to help fund improvement of commercial premises

7th February 2017

£3.5m boost for county food and drink sector

Producers and visitor attractions set to benefit from windfall

2nd February 2017

Call to create engineering powerhouse

Training hub boss urges employers to take lead

1st February 2017

Furrows joins forces with local school

Motor dealership providing opportunities for the students

1st December 2016

Telford project to create hundreds of jobs

LEP funding boost to development of former Brintons factory

16th December 2016

Business support roadshow destinations revealed

Shropshire Growth to visit county towns in the autumn

29th August 2017