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Team at IT firm expands

A leading Shropshire IT company has expanded its team and unveiled a new name after acting on feedback from its clients

Network Support Solutions (NSS) is based in Shrewsbury and has been in business for almost 20 years. The company offers a range of IT services, products and support services. 

But it was not always known as NSS and following feedback from long-term existing clients the company has reverted back to its original name, PC Net Solutions. 

Owner Katy Jones said the firm was delighted to welcome two new starters on board and said she was looking forward to taking on the PC Net name once again. 

She said: “We were extremely well known as PC Net and most of our long-term clients still refer to us by that name. We rely on feedback from our customers to ensure exceptional customer service and we decided to act on this feedback and change the company name back to PC Net after four years.

“Alisha Patel-Smith has joined us as an administrative assistant and will be the first line of contact and support for clients and Matthew Forster comes in as an apprentice IT technician, 

“They are an asset to our already established team.” 

Picture: Alisha Patel-Smith, Katy Jones and Matthew Forster

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