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Take off for travel agency

A new luxury travel agency has launched in Shropshire, specialising in bespoke holidays, corporate business, and VIP and concierge-style travel. 

Opulent Travel Services, based in Shrewsbury, has been launched by Leighann Morgan who has a 20-year background within the travel industry. 

Leighann worked for big industry names such as Going Places, Thomson’s and Baker Dolphin, as well as various independent travel agencies, before starting her own business. 

“Five years ago I branched out on my own, firstly as a Travel Counsellor and then as an independent agent. Opulent Travel Services is an evolution into luxury travel,” she said. 

“I believe service-orientated business is where the future lies in the industry. Opulent Travel is all about providing customers with high quality personal service, being accessible to the client whenever they need us 24-7.” 

The company has been launched with the support of The Global Travel Group franchise which gives Opulent Travel access to a vast electronic database and full client protection under its ATOL licence. 

Leighann has taken on two extra staff to help run the agency which operates out of offices in Town Walls, Shrewsbury. 

“Nearly all of my business comes from personal recommendation and 85 per cent is repeat business. Many of my clients have been with me for years,” she said. 

“As an independent travel agency we’re not tied to in-house products. Recently we’ve been putting bespoke packages together for high end luxury cruises and a number of luxury group trips to the USA.” 

Opulent Travel also takes care of the travel arrangements of VIPs including CEOs of large companies and works with agents representing sporting personalities and celebrities. Leighann has clients all over the UK and regularly spends time working with clients in London. 

Leighann has won awards in the past, including Mumpreneur UK Best Saleswoman Award winner 2012. She came to the attention of prestigious clients after featuring in the national lifestyle magazine Fabulous four years ago and making an appearance on the BBC Big Breakfast sofa for International Women’s Day.   

The same year she was invited by prestigious clients to develop connections at the Cannes Film Festival.

Picture: Leighann Morgan (centre) with Emily Soden (left) and Lydia Darby.

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