Independent Utility Warehouse Advisor at DC4U covering Shropshire
1. IN A NUTSHELL, WHAT DOES YOUR COMPANY DO?
Looks at your current outgoings on Utilities, bundles them onto on bill, and direct debit, and saves you a shed load of money . . . providing you give me a cup of black coffee.
Three years now and I love it.
Oh my days, it depends, I spend a lot of time face to face with people simplifying their expenses and lives, and drink a huge amount of black coffee. I spend a lot of time in the car, and if you have seen my car – trust me, you wouldn’t miss it!
Trust. People are disgruntled with utility suppliers and view what I do with suspicion, which is a shame, as it stops them from getting huge savings, this is part of the reason I work heavily using word of mouth referrals. Plus getting across the fact Utility Warehouse is a discount club, it’s not just about electricity and gas prices.
26 million households in the UK, all need what I do; and currently we have just 2% of the market share, which is mind boggling.
I work customer facing, and have the full support of the 1000+ staff in London, who provide the customer service and help, once I introduce customers to our discount club.
Yes, very. Customer confidentiality means I can not say too much, but I saved a single mum which a disabled child, whose first language is Polish, over £800 a year. Normally It takes me about an hour, but with the language barriers we were together for three whilst I found a translator.
People know to phone me, or whatsapp me for a quick response, I find email very dry I love speaking to people. Before I set up my rules and unsubscribing to shops I used to get a few hundred a day, now it’s about 15, and I allocated time in the evening and morning to read them and respond.
Yes, and no, if you saw my diary you will see I have time in there for my four year old which is swimming and his gymnastics. Then I have a day with family with dementia in Macclesfield, my home town. Due to their needs that routine has to be adhered too, the rest of the time, as long as I go to bed with a smile on my face, I am happy.
Fun, friendly, honest with integrity and a whizz at saving money.
Pass me a crystal ball! I only worry about what I can control these days, I firmly believe Brexit means higher gas and electricity prices, so please grab a fixed deal NOW, before that happens – approx. 74% of the UK population are on a variable rate price, paying over the odds.
Low lights, the death of customers, I get to spend time a lot of time with lovely families, so I take the passing of them quite hard. Highlights, has to be the opportunity to work for myself, as I have Fibromyalgia so I am pretty much unemployable.
Variable rate tariffs, milk in my coffee, and snow!
It’s none of my business what other people think of me, just be true to you, and sleep with your head light on the pillow, and don’t sweat the small stuff
I swim in a therapy pool four times a week for my Fibromyalgia, and have time at a local salon for my funky nails, and massages. I also love rock music.
It is very supportive, coming from Cheshire, I was worried about how people would react to me, I needn’t have, I love Cheshire, but I prefer Shropshire.
I have pet snakes, a python called Bhuna, and a foster corn-snake called Edgar - that’s surprised a few delivery drivers recently.
Film, easy – Shawshank redemption, never grows old, reminds me about he spirit of humanity, and the plot is fantastic,
CD, would be the relaxation one I have from Malmaison hotels, as I meditate to it, and the book, my journal, as I firmly believe in self reflection and growth.
My grandma, as she was good fun, coupled with Marlon Brando for her – she would love that. Then for me, it would be Dynamo the magician for entertainment, Gordon Ramsey for the food, and my cat Gino, well you never said they had to be human. That would tick all my boxes.
Why do you think I invited Gordon, me cook – funny!
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